Terms of service

Last updated: 1 October 2026

1. About these terms

These terms apply when you use the Resty online store for Hong Kong at resty.hk (the "store") or buy from it. The store is operated by Reventis Limited, a private company limited by shares incorporated in Hong Kong (business registration number 81303033). Registered office: 16F, King's Commercial Centre, 25 King's Road, Tin Hau, Hong Kong. In these terms "we", "us" and "Resty" mean Reventis Limited. You can reach us at info@feelresty.com.

By placing an order or using the store you agree to these terms. Please read them together with our Privacy Policy, our Shipping policy and our Legal notice, which contains the warranty terms. If you do not agree with them, please do not place an order.

The store is for customers in Hong Kong and we deliver to addresses in Hong Kong only. You must be at least 18 years old to place an order.

2. Our products

We describe and show our products as accurately as we can. Colours in photos and on screens can differ slightly from the real product, and the manufacturer can update specifications.

Resty products are consumer products for general wellness use at home. They are not sold as medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Information in the store is general information, not medical advice, and individual experiences differ.

Use each product as described in its user manual. For the MARS 400 panel that means keeping your eyes closed or wearing the protective glasses in the box, keeping the vents clear and not using a damaged panel. Please check with a qualified professional before use if you are pregnant, sensitive to light, take medication that makes you sensitive to light or have a relevant medical condition.

3. Prices and payment

Prices are shown in Hong Kong dollars (HKD). No sales tax is added in Hong Kong and the price you see at checkout is the price you pay: delivery to Hong Kong is free and no import duty is charged.

Payment is taken in full when you place your order, through Shopify Payments and the payment methods shown at checkout. Your payment details are handled by the payment provider and are not stored by us.

We work hard to keep prices and product information correct. If we find an obvious error in the price or description of a product you ordered, we will tell you and you can choose to keep the order at the corrected price or cancel it for a full refund.

4. Pre-orders and your order

MARS 400 is sold as a pre-order. We ship pre-orders directly from China to Hong Kong. Estimated delivery is 14 days from the date of your order. Pre-orders are paid in full at checkout.

Your order is an offer to buy. We accept it when we send you an order confirmation by email, and a contract between you and us is formed at that point. We may decline or cancel an order, for example because of a pricing error, a problem with the product or suspected fraud. If we do, we will tell you and refund anything you paid in full.

5. Shipping and delivery

Delivery to addresses in Hong Kong is free. The cost of delivery is included in the price of the product.

We send orders by courier from China. The delivery time above is an estimate, not a fixed date. If we expect your order to be late we will tell you by email. If it has not arrived by the estimated date, please write to us: we will check with the courier and give you an updated date, and if the delay is significant you may cancel the order and we will refund the price you paid in full.

Please make sure your delivery address and phone number are correct and that someone can receive the parcel. Please check the parcel when it arrives and tell us as soon as possible if it is damaged or something is missing. The product is at your risk from the moment it is delivered to you.

6. Cancellation, faulty products and refunds

Before dispatch. You can ask us to cancel your order at any time before we dispatch it. Email info@feelresty.com with your order number. If we have not dispatched it yet, we cancel it and refund the full price you paid.

Faulty, damaged or not as described. If a product is faulty, arrives damaged or is not as described, you are entitled to a remedy under Hong Kong law and under our warranty. Contact us and we will repair or replace the product or refund you, as explained in our Legal notice.

Change of mind. Hong Kong law does not give a general right to return goods bought online because you changed your mind, and we do not currently offer returns on that basis.

Refunds are paid to the payment method used for the order. How long your bank takes to show the refund is outside our control.

7. Warranty

MARS red light panels come with a 3 year commercial warranty from delivery, described in our Legal notice. It is in addition to your rights under Hong Kong law, including the Sale of Goods Ordinance, and does not limit them. To make a claim, email info@feelresty.com with your order number and clear photos or video of the issue, and keep your order confirmation.

8. Using the store

The Resty name and logo and the text, photos, videos and other content of the store belong to Reventis Limited or its licensors. You may view the store and print pages for your own personal use. You may not copy, republish or use the content commercially without our written permission. Please do not misuse the store, interfere with it or try to access it in an unauthorised way. Links to other websites are provided for convenience and we are not responsible for their content.

9. Our liability

Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence and liability for fraud. Your rights as a consumer under Hong Kong law, including the Sale of Goods Ordinance and the Trade Descriptions Ordinance, are not affected by these terms.

Subject to that, we are not liable for loss that was not a reasonably foreseeable result of our breach of these terms, or for loss of profit, business or data, and our total liability to you for any order is limited to the price you paid for that order.

10. Privacy and marketing

We handle your personal data as described in our Privacy Policy and in line with the Personal Data (Privacy) Ordinance. We send marketing emails only to people who have subscribed, and you can unsubscribe at any time with the link in the email or by writing to us.

11. Events outside our control

We are not responsible for a delay or failure that is caused by events outside our reasonable control, such as supplier or production delays, customs or transport disruption, severe weather, epidemics or acts of government. We will tell you if this affects your order, and if the event lasts a long time you may cancel the undelivered order and we will refund you in full.

12. General

We may update these terms from time to time. The version in force on the day you place an order applies to that order.

If a part of these terms is found to be invalid or unenforceable, the rest stays in force. Our not enforcing a right at once does not mean we give it up. These terms, together with the Shipping policy and the Legal notice, are the whole agreement between you and us about your purchase. A person who is not a party to these terms has no right to enforce any of them under the Contracts (Rights of Third Parties) Ordinance.

These terms are provided in English and in Traditional Chinese. If the two versions differ, the English version applies.

These terms and any dispute that arises from them are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have jurisdiction.

13. Contact

Reventis Limited, 16F, King's Commercial Centre, 25 King's Road, Tin Hau, Hong Kong. Business registration number 81303033. Email: info@feelresty.com.

If something does not go as planned, please write to us first so we can work with you on a solution. This does not limit your rights under Hong Kong law.